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Service Development Team

Welcome to the Service Development web page.

The Service Development Team offers a range of tools and techniques that supports service redesign and organisational transformational methods.

The Team works closely with wards, departments, patients and partner organisations helping them to ensure that the services they provide are quality driven, efficient and effective.

Our aim is to involve patients and carers in helping to shape the services we develop.  If you have an interest and would like to be involved please let us know by contacting the office (details below).

Expertise within the team is vast and varied, some examples of the skills are:

  • Facilitation skills
  • Project Management
  • Change Management
  • Process mapping & analysis
  • LEAN methods (eliminating waste within processes)
  • Data Analysis
  • Organisational Development
  • Experience Based Design (obtaining feedback from patients to improve their experience)

 

Contact Details

The Service Development Team is located at Leighton Hospital, Residences, ME Block, Ground Floor, Flat 46 (opposite Cheshire Occupational Health Services).

Telephone number:  01270 273940 or 01270 273942

 

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