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Open and Honest Care

Mid Cheshire Hospitals NHS Foundation Trust is one of a number of NHS organisations who wants to be open and honest with patients.  This is how a modern NHS hospital should be – open and accountable to the public and patients and always driving improvements in care.

As a member of the Open and Honest Care: Driving Improvement programme, we continue to work with patients and staff to provide open and honest care, and through implementing quality improvements, further reduce the harm that patients sometimes experience when they are in our care.

We have made a commitment to publish a set of patient outcomes, patient experience and staff experience measures so that patients and the public can see how we are performing in these areas.

Each month we collaborate with other care providers to share what we have learned and to use this information to identify where changes can be made to improve care. 

 

Reports

Further information from our Trust relating to a vaiety of key areas is available in the monthly reports - please click here to access the Open and Honest Care Reports.

 

Questionnaire

As part of the Trust's Open and Honest care process, patients are asked a number of questions.  The percentage of people who responded positively to the questions asked are shown below:

 

Were you involved as much as you wanted to be in the decisions about your care and treatment?

November 2015

 October 2015

 September 2015

 August 2015

 July 2015

 June 2015

93

92 

 96

 93

 85

87 

 

If you were concerned or anxious about anything while you were in hospital, did you find a member of staff to talk to?

November 2015

October 2015

 September 2015

 August 2015

 July 2015

 June 2015

98

 94

98 

 98

 92

92 

 

Were you given enough privacy when discussing your condition or treatment?

November 2015

October 2015

 September 2015

 August 2015

 July 2015

 June 2015

98

100 

100 

 100

 98

96 

 

During your stay were you treated with compassion by hospital staff?

November 2015

October 2015

 September 2015

 August 2015

 July 2015

 June 2015

100

98 

 100

 100

 98

 100

 

Did you always have access to the call bell when you needed it?

November 2015

October 2015

 September 2015

 August 2015

 July 2015

 June 2015

100

 97

 100

100 

 87

94 

 

Did you get the care you felt you required when you needed it most?

November 2015

October 2015

 September 2015

 August 2015

 July 2015

 June 2015

100

 96

100 

100 

 95

94 

 

How likely are you to recommend our ward / unit to friends and family if they needed similar care or treatment?

November 2015

October 2015

 September 2015

 August 2015

 July 2015

 June 2015

 

 97

 97

 97

 97

 98

 

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