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Quality and Safety Improvement Strategy

Quality and Safety Improvement Strategy

The purpose of the Quality and Safety Improvement Strategy is to support the delivery of the organisation’s vision and mission:

‘To Deliver Excellence in Healthcare through Innovation and Collaboration’

The values and behaviours developed with our staff underpin delivery and success of the strategy. We recruit and nurture our staff so that we see these values and behaviours at all times from all staff. 

In 2016-18, the Quality and Safety Improvement Strategy focused on the three key elements of quality enshrined in the Health and Social Care Act 2012, namely experience, effectiveness and safety.

The Quality and Safety Improvement Strategy for 2018-19 will include the three key elements of quality; experience, effectiveness and safety however it will focus on the domains set by the Care Quality Commission (CQC):

Safe

‘People are protected from abuse and avoidable harm’

Effective

‘People’s care, treatment and support achieve good outcomes, promotes a good quality of life, and is based on the best available evidence’. Includes NHS Improvement ‘Use of Resources’.

Caring

‘Our staff involve and treat people with kindness, compassion, dignity and respect’.

Responsive

‘Our services meet people’s needs’. Includes NHS Improvement ‘Use of Resources’.

Well-led

‘Our leadership, management and governance arrangements assure the delivery of high quality person-centred care, supports learning and innovation, and promotes an open and fair culture’. 


Priorities for 2018-2019

At Mid Cheshire Hospitals NHS Foundation Trust (MCHFT), we want to be sure that everyone in our local community who may use our services has absolute confidence that our care and treatment is completely patient centred. As a Trust, we are committed to the delivery of our Quality and Safety Improvement Strategy 2018-19.

In 2018-19, the Trust aims to deliver the CQC domains as part of our Quality and Safety Improvement Strategy. These are key drivers in the elements of quality care.

We also wanted to hear from our staff and service users to understand what they would like to see included in the new strategy for quality care related to experience.

The Trust held a programme of both staff and public engagement sessions to engage with our local community. The engagement sessions gave us the opportunity to share our achievements and obtain ideas of what we should focus on in the 2018-19 strategy.

The common themes that emerged from the engagement sessions, along with why they are important and how they will be achieved, can be found in the strategy document below.


Download the Strategy

 

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